Better Living - Property Management & Concierge

Overview Reviews11

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Highlights

Excellent Bilingual Customer Service

Professionalism

Concierge Services

Punctuality

Management Experience

Attention to Detail

Meet Carlos & Alethia (read)

Better Living - Property Management & Concierge in Sayulita allows you to enjoy the TRANQUILO life while we take care of your property and/or guests.

We know how difficult it can be to deal with the issues of maintenance, clients, reservations, as well as the legal aspects of owning a home in Mexico. “Tu Casa es Nuestra Casa” (Your Home is our Home) and we take care of in that fashion.

Our clients are homeowners who:

...want their homes properly maintained.
...are looking to generate income via rentals.
...expect a high level of service for their renters.
...appreciate professional communication and attention to details.

As professionals, we believe every relationship can be ‘win-win’, providing owners and clients quality service with integrity, professionalism, honesty and punctuality.

As homeowners in an off-grid community, we understand what it takes to maintain a home and property in the Sayulita tropical environment and keep it functioning at 100%.

As humans, we believe every 'situation' is an opportunity to create a positive outcome.

Both Alethia and Carlos are bilingual and have experience managing properties in Sayulita as well as the United States.

Please use the contact form to get in touch with any questions. We look forward to hearing from you!

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Meet Carlos & Alethia (read)

Reviews

from 11 reviews

Value for Money

0/5

Service

0/5

Staff

0/5

Karma Points

0/5

Good Vibes

0/5

Total Score:

AbbeyD.

(Oakland , CA)

5.0/5

Wonderful property management team!!

Carlos and Ale are amazing. We have them managing all of our on-line bookings for our condo in Sayulita. They have tailored it to be such a warm and welcoming experience for our potential renters and guests and they are very quick to respond to any requests or questions. And it’s fantastic to have our rental team actually there in Sayulita so that if something needs extra attention, they are right there to jump in when needed! They even went over on Christmas Day one time to help out when our house staff was unavailable!! Above and beyond, that’s the kind of service you get when Carlos and Ale are working for you!

[Read more]

Experienced: April, 2019

Alisa

(Kirkland, WA)

4.8/5

Amazing Property Management Team!

Carlos and Alethia are the reason that I will return to Sayulita again and again. We were robbed and they were at our rental house in less than 15 minutes. Alethia escorted my roommate to the police department and Carlos offered to spend the night with us. They were available 24 hours per day. They suggested fun things to do and great places to eat. They went above and beyond all of our expectations. To say that they were attentive and responsive without being intrusive is an understatement. I will definitely stay at one of their properties within the next year!

[Read more]

Experienced: April, 2019

Bonnie & Ray

(Bodega Bay, CA)

5.0/5

SO LUCKY TO HAVE FOUND CARLOS AND ALETHIA TO TAKE CARE OF OUR CASA!

Carlos and Alethia are the best! We are so blessed to have them as our property managers. They stepped in within days of our old property manager suddenly quitting on us. We only had a week before our next guests were checking in. They met with us; quickly assessed the layout and helped us with transitioning to the new staff that Carlos and had Ale recommended. Since then they have gone above and beyond in taking care of Casa Kali, its needs and us. We would highly recommend them for all your property management needs.

[Read more]

Experienced: April, 2019

Alistair

(SQUAMISH BC Canadab)

5.0/5

Ale and Carlos are superb.

Ale and Carlos were extremely helpful and we were very impressed with them. They provided so much local information about the best places to eat and what to do around town. We our daughter got sick they did everything they could to help us get her the care she needed. They checked in on use every day to make sure she was ok and see if we needed anything. They are generous and kind and I can’t say enough about how great people they are.

[Read more]

Experienced: March, 2019

Owen

(Canada)

5/5

Invaluable Insight and Assistance!!!

It was a pleasure meeting Carlos and Alethia. They are friendly, gracious and accommodating. They were quick to respond to our questions, provide advice and guidance, and make arrangements on our behalf. It was super helpful having this resource at our disposal as first-timers in Sayulita. I can honestly say it would have been a different experience without their help.

[Read more]

Experienced: March, 2019

Dennis L

(Vancouver, BC)

5/5

Good people Great service

A huge Thank You to Alethia and Carlos for making our vacation in Sayulita such an awesome time. We appreciated their recommendations for transportation, things to do, places to explore and best places to eat. They were always quick to respond to our texts and checked in frequently to see if we needed anything. We look forward to returning to Sayulita and will definitely contact Ali and Carlos when we do.

[Read more]

Experienced: February, 2019

Lisa

(United States)

5/5

Ale and Carlos are the BEST!

I can't say enough about the service Ale and Carlos provided to our group. We went to Sayulita with 8 girls for a 40th Birthday and from the moment we arrived we were made welcome by our hosts. Not only were we provided with a locals prospective of places to go, they catered to our whims such as personal chefs and uber drivers. We couldn't have asked for more attentive hosts in Mexico. I highly recommend!

[Read more]

Experienced: December, 2018

Alicia D

(Ojai , California)

5/5

Blown Away

The best managers (and humans, hands down!)
In 20 years of being in the rental business, I’ve yet to come across people that treat my property as well as Carlos and Alethia
I am continually awed at how thoughtful and through they are with all the details of their management. They have literally taken the extra step in every aspect of their responsibilities as managers.
Just One example:
They had a garage sale with old items from the house to raise money for the new items I purchased, without me asking ! Who does that?! Remarkable
They came to me after I had a rough first year of poor management, and they put my 4 unit casitas into much needed order with their grace ,love and respect
They have turned around the property and my faith
If you allow these lovely people to work with you, you can actually enjoy owning a vacation home
and know, without a shadow of a doubt, it will be respected and cared for impeccably

[Read more]

Experienced: December, 2018

HeidieT

(Albion, Idaho)

5/5

Exceptional People!

We stayed in Sayulita during the 2018 Christmas Holidays. Alethia and Carlos managed the home in which we stayed (Casa Kali). Alethia was so incredibly attentive to us, even before we left the states. Extremely timely communication and checked up on us frequently while we were in country. She offered many wonderful suggestions for excursions, dining, etc. and made many arrangements for us such as taxi rides and dinner reservations, which minimized a lot of stress, especially traveling with kids. Can't say enough about them both. They are doing a great job!

[Read more]

Experienced: December, 2018

Response from Owner/Manager on 01-01-2019

Feliz Año Nuevo to you and your family! Ale and I were both talking about what an incredible family you all are. As a teacher, I was blown away by your kids. Thanks for your kind words and your wonderful review. That is exactly what we hope for all guests-to minimize their stress! We are so glad you chose Casa Kali and hope to see you all again.

[Read more]

Stuart

(Fayetteville, Arkansas, USA)

5/5

Trusting, committed, friendly and professional

It's hard to write this review, because, after working with Alethia and Carlos for just a few months I feel more like we're friends than business associates. While, it's true we are now friends (and neighbors), that hasn't changed the professional manner in which they perform their property management duties down to the last detail. i know that property management in a little town on the pacific coast of Mexico can be challenging, but, with Alethia and Carlos helping me out, I can sleep well at night. Thank you, Ale and Carlos (and Chile).

[Read more]

Experienced: July, 2018

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Please contact the Owner for details.

Owner/Manager Name

Carlos & Alethia

Bio

Carlos Bill is a native Spanish speaker who grew up partially in the United States and in Venezuela. He gained experience managing homes, farms and communities in the U.S. and more recently in Mexico. Prior to this, he worked for 20 years as a public school teacher, trainer and Principal. He moved to an eco-community in Sayulita in 2016 and has decided to call it home. Alethia Aguilar is a native of Guadalajara and has been living in Sayulita for 5 years. She has ample experience in hospitality, business administration, and is a certified tour operator in Mexico. She has been managing properties and personnel in homes, hotels, and vacation rentals here in Sayulita since she arrived. Her knowledge of the local area gives her an edge when dealing with out-of-town guests.

Price Range:

Hours of Operations:

9:00 AM to 9:00 PM

Notes:

Flexible Hours

+52 331-025-1877
(Please mention Sayulita Life)

Call Now!

+52 1 322-190-9450
(Please mention Sayulita Life)

Call Now!

Visitors:

1,511

Amenities

Language

English

Spanish

Language

English

Spanish

(11 reviews)

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