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Better Living - Property Management & Concierge in Sayulita Mexico

Better Living - Property Management & Concierge

Excellent Bilingual Customer Service
Concierge Services
Management Experience
Attention to Detail

Better Living - Property Management & Concierge in Sayulita allows you to enjoy the TRANQUILO life while they take care of your property and/or guests. 

We know how difficult it can be to deal with the issues of maintenance, clients, reservations, as well as the legal aspects of owning a home in Mexico. “Tu Casa es Nuestra Casa” (Your Home is our Home) and we take care of in that fashion.

Our clients are homeowners who:

  • are looking for ethical and honest property managers.
  • are looking to generate income via rentals.
  • expect consistent communciation with their property managers
  • expect a high level of customer service for their renters.
  • appreciate attention to detail.

As professionals, we believe every relationship can be ‘win-win’, providing owners and clients quality service with integrity, professionalism, honesty and punctuality.

As homeowners in an off-grid community, we understand what it takes to maintain a home and property in the Sayulita tropical environment and keep it functioning at 100%.

As humans, we believe every 'situation' is an opportunity to create a positive outcome. 

Both Alethia and Carlos are bilingual and have experience managing properties in Sayulita as well as the United States. 

Please use the contact form to get in touch with any questions. We look forward to hearing from you!

+ More
from 9 reviews
Carlos and Alethia are the best! We are so blessed to have them as our property managers. They stepped in within days of our old property manager suddenly quitting on us. We only had a week before our next guests were checking in. They met with us; quickly assessed the layout and helped us with transitioning to the new staff that Carlos and had Ale recommended. Since then they have gone above and beyond in taking care of Casa Kali, its needs and us. We would highly recommend them for all your property management needs.
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Experienced: April, 2019
Ale and Carlos are superb.
Ale and Carlos were extremely helpful and we were very impressed with them. They provided so much local information about the best places to eat and what to do around town. We our daughter got sick they did everything they could to help us get her the care she needed. They checked in on use every day to make sure she was ok and see if we needed anything. They are generous and kind and I can’t say enough about how great people they are.
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Experienced: March, 2019
Invaluable Insight and Assistance!!!
It was a pleasure meeting Carlos and Alethia. They are friendly, gracious and accommodating. They were quick to respond to our questions, provide advice and guidance, and make arrangements on our behalf. It was super helpful having this resource at our disposal as first-timers in Sayulita. I can honestly say it would have been a different experience without their help.
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Experienced: March, 2019
Good people Great service
A huge Thank You to Alethia and Carlos for making our vacation in Sayulita such an awesome time. We appreciated their recommendations for transportation, things to do, places to explore and best places to eat. They were always quick to respond to our texts and checked in frequently to see if we needed anything. We look forward to returning to Sayulita and will definitely contact Ali and Carlos when we do.
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Experienced: February, 2019
Ale and Carlos are the BEST!
I can't say enough about the service Ale and Carlos provided to our group. We went to Sayulita with 8 girls for a 40th Birthday and from the moment we arrived we were made welcome by our hosts. Not only were we provided with a locals prospective of places to go, they catered to our whims such as personal chefs and uber drivers. We couldn't have asked for more attentive hosts in Mexico. I highly recommend!
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Experienced: December, 2018
Blown Away
The best managers (and humans, hands down!)
In 20 years of being in the rental business, I’ve yet to come across people that treat my property as well as Carlos and Alethia
I am continually awed at how thoughtful and through they are with all the details of their management. They have literally taken the extra step in every aspect of their responsibilities as managers.
Just One example:
They had a garage sale with old items from the house to raise money for the new items I purchased, without me asking ! Who does that?! Remarkable
They came to me after I had a rough first year of poor management, and they put my 4 unit casitas into much needed order with their grace ,love and respect
They have turned around the property and my faith
If you allow these lovely people to work with you, you can actually enjoy owning a vacation home
and know, without a shadow of a doubt, it will be respected and cared for impeccably
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Experienced: December, 2018
Exceptional People!
We stayed in Sayulita during the 2018 Christmas Holidays. Alethia and Carlos managed the home in which we stayed (Casa Kali). Alethia was so incredibly attentive to us, even before we left the states. Extremely timely communication and checked up on us frequently while we were in country. She offered many wonderful suggestions for excursions, dining, etc. and made many arrangements for us such as taxi rides and dinner reservations, which minimized a lot of stress, especially traveling with kids. Can't say enough about them both. They are doing a great job!
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Experienced: December, 2018
Response from Owner/Manager on 01-01-2019
Feliz Año Nuevo to you and your family! Ale and I were both talking about what an incredible family you all are. As a teacher, I was blown away by your kids. Thanks for your kind words and your wonderful review. That is exactly what we hope for all guests-to minimize their stress! We are so glad you chose Casa Kali and hope to see you all again.
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Trusting, committed, friendly and professional
It's hard to write this review, because, after working with Alethia and Carlos for just a few months I feel more like we're friends than business associates. While, it's true we are now friends (and neighbors), that hasn't changed the professional manner in which they perform their property management duties down to the last detail. i know that property management in a little town on the pacific coast of Mexico can be challenging, but, with Alethia and Carlos helping me out, I can sleep well at night. Thank you, Ale and Carlos (and Chile).
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Experienced: July, 2018
Awesome, Honest, concierge and property managers with integrity!
Carlos and Alethia are committed to providing the highest level of service possible for their clients and bring total integrity and broad experience fluently in at least 2 languages (Spanish and English). If you need to engage with a property manager and concierge, I highly suggest you consider this team for the long haul. For my properties in Sayulita,..Carlos and Alethia have shown up always and completed their commitments on time. Better Living is helping my wife and me to manage our home and vacant properties at TierraLuz in Sayulita. I am so grateful to to be working with this wonderful couple.
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Experienced: September, 2016
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Carlos & Alethia in Sayulita Mexico
Owner/Manager Name
Carlos & Alethia
Carlos Bill is a native Spanish speaker who grew up partially in the United States and in Venezuela. He gained experience managing homes, farms and communities in the U.S. and more recently in Mexico. Prior to this, he worked for 20 years as a pu...[Read more]

Carlos Bill is a native Spanish speaker who grew up partially in the United States and in Venezuela. He gained experience managing homes, farms and communities in the U.S. and more recently in Mexico. Prior to this, he worked for 20 years as a public school teacher, trainer and Principal. He moved to an eco-community in Sayulita in 2016 and has decided to call it home. Alethia Aguilar is a native of Guadalajara and has been living in Sayulita for 5 years. She has ample experience in hospitality, business administration, and is a certified tour operator in Mexico. She has been managing properties and personnel in homes, hotels, and vacation rentals here in Sayulita since she arrived. Prior to this, Alethia co-founded a local tour company, which rose to top five in Trip Advisor within a year. Her knowledge of the local area gives her an edge when dealing with out-of-town guests.

Price Range:
Hours of Operations:
9:00 AM to 9:00 PM
Flexible Hours
+52 331-025-1877
(Please mention Sayulita Life)
+52 1 322-190-9450
(Please mention Sayulita Life)


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