Casa Plaza Upper

We ask for a 50% deposit to secure the reservation, and the remaining balance is due 30 days prior to your arrival. Please note that these payments are non-refundable. However, should you need to cancel for any reason I will attempt to re-rent the house. In the case that the house is re-rented, your payment will be refunded minus any fees. In regard to COVID, should you be unable to travel due to COVID-related border closures, we will credit you payment for any time in the future.
 

Mexico is different from the USA or Canada in that the country/people have their own sets of traditions, values, norms, and ways of life.  Many things we take for granted “up north” are not quite the same down here in Sayulita.  Sometimes variables like utilities, smells, noise, neighbors, cars, animal life, repair times, etc just cannot be managed in the same manner as in other parts of the world.  While we do our very best to ensure a delightful and 100% positive vacation, please understand that some of the reasons we love living and vacationing in Mexico can occasionally be a bit inconvenient.  Thus, our refund policy will not cover any of the above items unless it is something within our immediate control.  Thank you for understanding.