What a great spot! We had never been to Sayulita before and we could not have asked for a better place to stay than at Casa Los Osos. The property at Las Gemelas could not be a more beautiful place! The grounds keeper there, takes great pride in the way the place looks and you feel like you are in a scene of a beer commercial the entire time you are there.

As for the house, it is a great little place! We were greeted by Lia when we arrived and she could not have been sweeter! I asked her maybe a month back about the lounge chairs in the picture because I had heard they were missing and she actually made a special trip to make sure we had lounge chairs out front when we arrived. They truly made all the difference in the world, as we napped on them the entire week. We had an incident at the bank on the way to town and my wife was not able to convert pesos and was pretty upset over it and Lia simply went to her car, grab what she had in pesos and converted our dollars for her, and then kindly took her into town because she could tell she was starving . She did not have to do any of that, but she did and it was so appreciated! Super sweet!

The house sits in the back of the complex farthest away from the ocean but we actually loved it! The place was always in the shade and never super hot, so it provided instant relief whenever we needed to get out of the sun and heat. I can't say that for all of the other units. We also kind of liked being away from the hustle and bustle of the beach. That being said, walking to the pool was 30 seconds and the beach about 1 minute. The kitchen was the highlight with windows that opened completely to the best view of the ocean. I said everyday I would be happy doing dishes with this view everyday. The bedrooms were nice, nothing crazy special, but all of them had A/C that worked great. The bunk room is pretty small but worked perfect for us. The other two bedrooms were good sized with the master being pretty big! Bathrooms were just fine. Living room and dining rooms were nice, I would say that if you have a family larger than 4, it may be tough for everyone to chill and watch a movie at night if that is what you like to do, but my guess is most nights will be filled with dinner and fun as opposed to movies. TV did have netflix though!

All in all, we loved the place and had a great time! Lia was great, the house was super nice, and the grounds and location at Las Gemelas could not have been better. If we were to come back, it will definitely be here. Stay north of town! Easy walk or golf cart ride into town and the beach is way nicer! Thanks Casa Los Osos, we will be back!!

This place was a dream. The grounds were amazing and the villa was exceptional. We cannot wait to go back and we will absolutely be staying here again.

Just came back from a week stay at Los Osos. It was our first time to Sayulita but will not be our last. Los Osos offered everything we needed for our family of 5 adults. There were 2 bedrooms with king beds and one bunk room with 2 twin beds. Spent a lot of time on the front deck, enjoying the ocean view. Windows in kitchen and living room open up to create a very open feel. Could hear the waves at night. Felt very safe. It is a very walkable location. Easy 10 min flat walk to downtown. There are also several eateries a block or two away including Tropical House, Northside Cafe and Venezia...a great pizza place. Would definitely book this place again.

We loved our stay at Casa Los Osos. Being on the north end of Sayulita meant there were less people and made social distancing during COVID easy. Plus the beach on this side is large and has wonderful sand.

Casa Los Osos has beautiful features and is very clean. We loved how the kitchen windows and living room slider fully open to the veranda. It's located in the Las Gemeles complex which has six lovely homes. The grounds are very well maintained.

A special shout out to Lia who promptly answered all my questions and helped make sure our stay was comfortable. She even helped arrange a chef to come to the house two nights, such a treat.

The patio furniture could use some updating however, and the chaises shown in the photo weren't there during our visit. But that didn't stop us from spending endless hours on the palapa enjoying the view.

We had a wonderful time at Osos - Lia was great, helpful, and did everything we asked. The house is well-equipped for anyone. Our kids loved it!

We loved staying at Casa los Osos! Waking up to coffee on the patio overlooking the lush greenery and beautiful blue ocean was a highlight. Nice, quiet, and felt private even when the other homes were occupied. The modern amenities and decor are a huge plus and the house is very comfortable. Great location, close enough that we walked everywhere, into town for cocktails at El Conejo and to hora feliz on the beach at La Isla, but far enough from the street that we enjoyed quiet nights. Can't wait to go back.

We are a group of 5 that spent a really nice week at Casa Los Osos. Really quiet and nice site with the pool and sea right in front. The center of town is at a nice walking distance by the streets or the beach. The house was confortable and clean and we had a really good service from the manager Lia.

Really nice spot in compound of Las Gemalas...lovely to be at the rear of the compound, with big shaded palapa porch...Lia, the prop mgr was very good, very responsive.
The outdoor furnishings could use some upgrading - wear and tear - and not very comfortable.
We were all sick....b/c of whatever virus is happening in Sayulita. Everyone in all the other homes went down...everywhere we went, the stories of the virus spread was rampant. Such a shame - Sayulita must address this. Public health crisis! This is our 8th year coming to vacation in Sayulita - we will not come back until this malady is addressed and erased! So sad - it’s our favorite spot!

Our family of 6 stayed at Casa Los Osos March 9-16. We are very familiar with Sayulita having visited before and rented a home in Los Delfines. Our friends stayed in Casa Los Osos in May and didn't have any issues.
Upon arrival we were greeted by Lia who showed us around. She had zero patience with our small children who were excited and wanted to show me things and just generally be happy about being there. I do realize she was attempting to show me the home, but her eye rolling and lack of graciousness for her smaller guests was ill received.
On the first day we didn't have hot water in any of the showers or sinks. I let Lia know this and she came the next day and said that the boiler had been off. She turned it on. At this point we had tepid water in the showers, still cold in the sinks.... but we decided to roll with it.
We were approached by Lia to hire the housekeeper for massages and to cook us dinner. We obliged. The massages were the next day and were very good. The dinner that was cooked for us was very expensive, even for U.S. standards, but was good and served well.
On our 3rd day our hot water was gone, again. We let Lia know and she came to the house the next day and tried to tell us that it was hot. It most certainly was not. We didn't even care if it was tepid at that point, we just didn't want cold. She made my husband hold his hand under the tap and said "There, it is hot. Don't burn yourself!" It was very cold. Not to be rude, and very frustrated, my husband just told her it was ok and that she could not worry about it again.
We were often out of towels so I did the laundry (towels) myself. The laundry facility was filthy. I did my best to clean it up a bit, but I often found our personal laundry tossed on the dirty floor. Most of the bed linens had large holes.
The home itself was cleaned daily, but we found that all that was done was a sweeping and cleaning of our toilets. At the home in Los Delfines, we were allowed to flush toilet paper down the toilets. We were told not to at Los Osos. I do understand it is Mexico, so that was ok with us. However, the trash was not always emptied, so it did begin to smell.
All of the above was unfortunate, but certainly not enough to make us angry. The home is very pretty and you cannot beat the location.
However, the following incident left me feeling disappointed and inclined to leave a review. We used a local nanny that we have used before for our 3 year old son. She also grocery shopped for us and helped us with some other items. We trust her (obviously, we trust her with our children) and really like her as a person. One day after she had babysat our son, Lia, the home manager was there trying to figure out the water situation. She asked me if we had used a babysitter in the home. I said yes, we had (she knew we had, she had been there when she was there.) Lia then said we couldn't use her anymore because the housekeeper had seen her in my bathroom looking through my things and that she was pretty sure she had taken some of my belongings. Lia then indicated if we needed a babysitter that we were to use the housekeeper (the housekeeper does not speak any English and I am not comfortable with that considering our son is 3.) I was floored. NOTHING was missing, and my daughter had been in the home that whole time, in that room, reading. She said that our nanny had never even been in my bathroom and had been with our son the entire time playing at the pool and in the living room. If there had been a rule that we could not have a nanny I would have gladly followed it. To accuse someone of stealing and be given an option to hire an employee of the home instead left us very sad about the whole situation.
On the second to last day the bathroom sink fell completely through to the floor while my son was washing his hands. At this point we felt like we really needed to contact Lia again, because obviously that and the 3 outlets that had come out of the wall with exposed wires were dangerous. Although I didn't want to contact her, we did. The sink was fixed.
On the day of check out, which is 11 a.m., the water in the home was COMPLETELY shut off at 9 a.m. We couldn't shower, wash our hands, nothing. Facing a long travel day without being able to be showered.
Please know that we travel a lot and that this has been our very first bad experience. We love to explore and embrace new cultures and love Sayulita. We can go with the flow quite well. It is just my feeling that for the $2600.00 we spent on the home for the week that it was not at all up to the rate charged.
I followed up with a phone call to the owner and she could not have been nicer. She was extremely glad that I had brought these issues to her attention and said that she would deal with them. If you are looking to rent this home, I would contact her personally and see if these things have been dealt with. It is beautiful, fabulous location and has a good vibe. It just needs some pretty big issues dealt with.
I would rent this home again, surprisingly. IF the same staff is no longer there and everything had been fixed. Do your due diligence.

We thoroughly enjoyed our stay here. The house was spacious and well equipped and located in a walled compound with five other individually owned houses which all share a well tended garden and pool on the edge of the beach. Just outside are a number of tasty and inexpensive local restaurants plus many more are with in a 10 minute walk to the center of town. Lia, the manager is a gem and very helpful.