Friendly, amigos!

Amazing guys, best service, on time, respectful and clear!

Roy's response to the review below will tell you everything you need to know about him. Hmmm. We did call, we stopped by twice. We pushed the cart out of the middle of the road (where it died) and to a plug. No we did not break his cart. After pushing it out of the road and to the closest charge we DROVE (hence it wasn't in fact broken by us as he claimed) straight back to the shop to return it hoping it wouldn't die again. The yelling on his part was more expressive than the "yelling" in his response. Bottom line- he rented us a cart that he knew has an old battery. Rechargeable batteries lose their power as they age. One of the gals with us owns one on her ranch so she knew this. See his google reviews- lots of other similar incidences.

Not only was the cart battery defective, "Roy" knew it, let us take it out and get stranded. We'd been exploring Sayulita for ~1 hr when the cart began sputtering due to low battery. Um, after one hour? We tried calling him (about 10 times, from different phones) and walked back to the shop but he was nowhere to be found. We were able to pull in and recharged it (for 45 mins) then drive the 10 mins back to his shop. We asked for either a replacement or refund our $$, his choice. He immediately went on the attack, yelling at us for, what in hindsight he knew would happen (that the cart was defective, don't go more than 15-30 mins without stopping to fully recharge the battery). He refused either option AND charged our credit card (at the time of initial rental, against standard practices) for the full rate AND deposit. We are working with our credit card company to reverse the charge for the Deposit (much less the rental fee). As our local contact explained, we'd been Mexicuted. The only unfortunate experience during our amazing trip and stay in Sayulita!

Roy’s the best

clear instructions, good service,

He gave us a cart which we discovered had a faulty battery. We brought it back and he became verbally aggressive and insulting. I elected to immediately discontinue our rental.

Awesome Roy’s

Muy divertido,
Claro, espero volver a sayulita

Yo tener buena experiencia aquí roys